This is the data protection policy for the website www.olalabordeaux.com, in compliance with EU GDPR (General Data Protection Regulation). We are committed to collecting and using personal data in a way that respects our customers’ privacy.
How we use your personal data
The user’s personal data is intended for the purpose of the website operator.
Contact forms
The form appearing on the Contact page collects the following data:
- Data collected: name, surname, telephone, email
- Purpose: to process requests and contact users
- Retention period: 3 years maximum
Booking form
The booking form, which is accessible from the product pages, collects the following personal data:
- Data collected: first name, surname, email address, telephone number, postal code, country
- Purpose: to manage the business relationship, edit and send commercial documents (quotes, purchase orders, invoices, customer reminders)
- Retention period: 6 years maximum
Quote request form
The quote request form, which is accessible from the bespoke products pages, collects the following personal data:
- Data collected: individual or business, company name if business, first name, surname, email, telephone number
- Purpose: to manage the business relationship, edit and send commercial documents (quotes, purchase orders, invoices, customer reminders)
- Retention period: 6 years maximum
Cookies
Definition of cookies
The user is informed that while visiting the website cookies may automatically be installed on their browser software. Cookies are small data files that do not identify the user but are used to record information about their browsing activity while visiting the website.
Most browsers are set to accept cookies. If you would not like to accept cookies, you can change your computer settings to refuse them or to notify you when cookies are stored. If you refuse to allow cookies, our ability to offer you a personalized service will be limited. Please consult your browser instructions in the Help menu to learn more about these functions.
Third-party cookies
Olala Bordeaux has authorized third party companies to place their own cookies on your browser in order to improve the user experience on our website:
- Google Analytics to measure website traffic
- Pll_language to determine the user’s language
Embedded content from other websites
Articles on this website may include embedded content, such as videos and images. Embedded content from other websites behaves in the same way as if the user is visiting that other website.
These websites may collect your personal data, use cookies, embed third-party tracking tools and monitor how you interact with this embedded content if you have an account logged into their website.
Your rights regarding your personal data
In accordance with the provisions of the France’s data protection law dated January 6, 1978 regarding data processing, data files and liberties, you have the right to access, rectify and withdraw data on you by contacting Olala Bordeaux:
- by email at the following address: contact@olalabordeaux.com
- by mail by writing to: Olala Bordeaux, 2ter rue Mably 33000 Bordeaux, France
Users of this website are required to respect the provisions of the French Data Protection law, violation of which is punishable by criminal proceedings. They must specifically refrain from collecting and misusing any personal data to which they have access, and generally performing any action likely to infringe the privacy or reputation of individuals.
